Interim Credit Controller

Summary

St Helen’s is looking to appoint a full-time, fixed-term Credit Controller to help to maintain the School’s financial health through managing fee income and ensuring timely collection.

Detail

The Post - Interim Credit Controller

St Helen’s is looking to appoint a full-time, fixed-term Credit Controller to help to maintain the School’s financial health through managing fee income and ensuring timely collection.

You will partner closely with our existing Finance team to tackle a key specific project - significantly reducing aged debt and assisting in the design and implementation of a robust, future-proof credit control framework.

Core Information

Contract Type:

• This is a full-time, fixed-term position for 1 year.

Working Hours:

• 8:00am - 4:30pm, or 8:30am - 5:00pm, Monday to Friday, 52 weeks per year.

Annual Leave:

• 30 days annual leave.

Salary:

• £28,000 - £32,000 per annum, depending on experience.

Key Responsibilities

Main Objectives:

• Monitor and manage the debtor ledger, ensuring timely collection of school fees and other charges.
• Proactively follow up on outstanding balances via phone, email, and written communication.
• Work collaboratively with parents and guardians to resolve billing queries and agree payment plans where appropriate
• Prepare regular aged-debt reports and present to Director of Finance and Head.
• Escalate overdue accounts in line with school policy, including liaison with external legal advisers if necessary.
• Assist with termly billing processes and support the wider Finance Team during peak periods.
• Maintain accurate financial records in the school’s finance system.

The Person

Essential:

• Proven experience in credit control or accounts receivable.
• Excellent communication and interpersonal skills.
• Ability to manage sensitive financial conversations with discretion and empathy.
• Strong organisational skills with high attention to detail.
• Confident in using finance software and Microsoft Office (particularly Excel).

Highly Desirable:

• Experience working within the education sector or a customer-facing finance environment.
• Familiarity with school fee billing systems (e.g., iFinance & iSAMS).

Documents

• Interim Credit Controller Recruitment Pack - November 2025 PDF Document